Overview
These Terms of Service (“Terms”) govern your use of uiatb.com, including your access to our website, purchase of products, use of available website features, and interaction with services provided through the UIATB online store.
UIATB is operated by Shanghai Kuxiu Technology Co., Ltd.
Throughout these Terms, “UIATB,” “we,” “us,” and “our” refer to Shanghai Kuxiu Technology Co., Ltd.
By visiting uiatb.com, submitting an order, creating an account where available, or otherwise using our services, you agree to these Terms together with other policies referenced on our website, including our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment & Security Policy, and other applicable store policies.
If you do not agree with these Terms, please discontinue use of our website and services.
Online Store Terms
You must have the legal capacity required under applicable law to enter into a binding agreement in order to make a purchase through our store.
You agree not to use UIATB, our website, products, or services for unlawful or unauthorized purposes.
You must not:
- Submit fraudulent or unauthorized orders.
- Intentionally provide false or misleading information.
- Attempt to gain unauthorized access to our website, accounts, servers, or systems.
- Upload or introduce malware, viruses, harmful scripts, or other malicious technology.
- Interfere with website security or normal operation.
- Circumvent technical or security measures.
- Misuse promotional codes, discounts, refunds, or other store programs.
- Use our services in violation of applicable law.
- Impersonate another person or misrepresent your identity.
We can restrict access, refuse service, or cancel transactions when fraud, abuse, unauthorized activity, or other misuse is reasonably suspected.
Our Products
UIATB offers thoughtfully designed lighting and atmosphere-enhancing products intended to bring warmth, character, comfort, and functional design into everyday spaces.
Our collections can include ambient and decorative lighting, projection and mood lighting, night lights, aromatherapy lighting and diffusers, prism and reflection décor, bedroom and bedside lighting, desk atmosphere lighting, relaxation accessories, and other functional lifestyle products.
Products, collections, finishes, colors, availability, and specifications offered through uiatb.com can change over time.
Product Information
We make reasonable efforts to display accurate product information, including where applicable:
- Product descriptions.
- Dimensions.
- Materials.
- Colors and finishes.
- Features.
- Intended uses.
- Product photographs.
- Care information.
- Compatibility information.
- Power or charging information.
- Pricing.
Because lighting conditions, materials, finishes, photography, screen settings, and manufacturing processes can create small variations, the product you receive can differ slightly from its online representation.
Minor differences can result from screen settings, photography, natural or artificial lighting, material characteristics, surface texture, manufacturing tolerances, production updates, and individual device displays.
For lighting products, perceived brightness, color temperature, shadows, reflections, and projection effects can also vary according to the surrounding environment.
Measurements can vary within reasonable production tolerances.
We can correct errors, clarify product information, update specifications, or modify product details where reasonably necessary.
Product Images & Styling
UIATB product photography can include additional objects used for styling, demonstration, scale, or visual context.
These can include furniture, books, plants, flowers, bedding, candles, electronics, artwork, decorative objects, and other lifestyle accessories.
Unless the applicable product page expressly states otherwise, styling accessories shown in photographs are not included with the product being purchased.
Please review the individual product page carefully to determine what is included.
Product Dimensions & Compatibility
Before purchasing, customers should review the measurements, intended use, power requirements, and other specifications shown on the applicable product page.
Certain UIATB products can require particular:
- Power sources.
- USB connections.
- Chargers or adapters.
- Surface sizes.
- Room configurations.
- Placement conditions.
- Operating environments.
- Accessories.
Unless expressly stated otherwise, we cannot guarantee compatibility with every third-party charger, adapter, device, accessory, furnishing, surface, or electrical configuration.
Customers are responsible for confirming that the available dimensions and specifications are suitable for their intended use.
Orders
Submitting an order through uiatb.com represents an offer to purchase the selected products but does not automatically guarantee acceptance.
Orders can be reviewed for:
- Payment authorization.
- Fraud prevention.
- Inventory availability.
- Address accuracy.
- Shipping eligibility.
- Product availability.
- Other reasonable verification requirements.
We can accept, limit, refuse, or cancel an order where reasonably necessary and permitted by applicable law.
Order Confirmation
After submitting an order, you can receive an automated order-confirmation email.
This message confirms that we have received your order request. It does not necessarily mean that fulfillment or shipment has been completed.
An order will generally proceed once applicable payment, inventory, verification, and fulfillment requirements have been satisfied.
Order Cancellation by UIATB
We can cancel all or part of an order for legitimate reasons, including:
- Payment failure.
- Suspected fraud.
- Product unavailability.
- Inventory discrepancies.
- Obvious pricing errors.
- Delivery restrictions.
- Incorrect or incomplete customer information.
- Technical errors.
- Operational issues.
- Inability to fulfill the order.
If UIATB cancels an order after payment has been successfully collected, the applicable amount will generally be refunded to the original payment method.
Customer Order Changes & Cancellations
If you need to change or cancel an order, please contact:
as soon as possible.
We will make reasonable efforts to assist you, but order changes or cancellations cannot be guaranteed once the order has entered processing, picking, packing, fulfillment, shipment preparation, or carrier handover.
If cancellation is no longer possible, you can need to follow our applicable return procedure after receiving the order.
Prices
Prices displayed on uiatb.com can be changed periodically.
The price applicable to your purchase will generally be the price displayed during checkout when you submit the order, except in cases involving an obvious error or other circumstances permitted by applicable law.
Checkout can display:
- Product subtotal.
- Discounts.
- Shipping charges.
- Applicable taxes.
- Promotional adjustments.
- Final order total.
Please review your order carefully before completing payment.
Pricing Errors
Although we take reasonable steps to maintain accurate prices, occasional pricing errors can occur.
If an obvious pricing error is identified before fulfillment, we can, where legally permitted, contact you and offer the opportunity to proceed using the correct price or cancel the affected product or order.
If payment has already been collected for an item that we cancel, the applicable payment will generally be refunded.
Payment
Available payment methods will be shown during checkout.
By providing payment information, you represent that the information submitted is accurate, you are authorized to use the selected payment method, and you authorize the applicable payment for your order.
Payments can be processed through Shopify-supported services or other authorized third-party payment providers.
Payment providers can maintain their own terms, security procedures, verification requirements, and privacy policies.
Payment Authorization & Security
Orders can be subject to payment authorization, fraud screening, or other security checks.
Your bank, card issuer, payment provider, or other financial institution can require additional verification, approve or decline a payment, place a temporary authorization hold, or conduct fraud and security checks.
UIATB does not control decisions independently made by your bank or payment provider or the time required for them to process or release funds.
For additional information, please review our Payment & Security page.
Shipping & Delivery
Available shipping methods, processing periods, estimated delivery times, and related conditions are described in our Shipping Policy.
For eligible United States orders, our typical estimated timeframe is:
Order Processing: About 1 business day
Shipping & Delivery: About 2–4 business days
Estimated Total: Approximately 3–5 business days
Delivery estimates can be affected by destination, carrier operations, customs processing, public holidays, severe weather, high-volume periods, remote locations, transportation interruptions, local delivery conditions, and circumstances outside our reasonable control.
Unless expressly guaranteed, delivery dates displayed on our website are estimates rather than guaranteed arrival dates.
Shipping Information
Customers are responsible for providing accurate and complete shipping information.
This can include recipient name, street address, apartment or unit information, city, state or province, postal or ZIP code, country, telephone number where necessary, and other applicable delivery information.
Please verify your shipping information carefully before completing an order.
Where incorrect or incomplete information causes a package to be delayed, redirected, returned, or reshipped, additional charges can apply where permitted by applicable law.
Split Shipments
Products from a single order can occasionally be dispatched separately because of different inventory locations, product availability, package dimensions, fulfillment requirements, shipping optimization, or operational requirements.
Separate packages can have different tracking numbers and delivery dates.
International Orders
International purchases can be subject to customs procedures and charges imposed by the destination country or region.
Depending on the destination, these can include:
- Import duties.
- VAT.
- Local taxes.
- Customs fees.
- Brokerage fees.
- Carrier processing charges.
Unless checkout or another applicable UIATB policy states otherwise, these charges can be the responsibility of the recipient.
Customs-clearance procedures and processing times are outside our direct control.
Returns & Refunds
Returns, refunds, cancellations, damaged products, defective products, missing items, and incorrect orders are handled according to our Return & Refund Policy.
Eligible products can be returned within our stated 180-day return period, subject to applicable conditions.
Please contact customer service before returning a product.
Do not automatically send a return to:
- Our registered business address.
- An address displayed on the original shipping package.
- A fulfillment facility.
- A warehouse address found elsewhere.
Approved returns must be sent according to the return instructions and designated return address provided by UIATB customer service.
Products returned without authorization or sent to an incorrect location can experience significant processing delays or can be unable to be accepted.
Refund Processing
Approved refunds are generally returned to the original payment method unless another method is required by applicable law.
After an eligible returned product reaches the designated return facility and is inspected, an approved refund is generally processed within 5–10 business days.
After UIATB processes a refund, your bank, payment provider, or card issuer can require additional time before the refunded amount appears in your account.
We do not control third-party banking or payment-processing timelines.
Damaged, Defective, Incorrect or Missing Items
If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact:
as soon as reasonably possible.
To help us investigate, we can request your order number, a description of the issue, photographs of the product, photographs of the packaging, a photograph of the shipping label, and video evidence where reasonably necessary.
Please retain the affected product and original packaging until we have reviewed the issue.
Product Use & Safety
UIATB products should only be used for their intended purposes.
Before use, please review any:
- Product instructions.
- Care information.
- Warnings.
- Material information.
- Compatibility information.
- Power requirements.
- Operating instructions.
Do not use a product in a way that is inconsistent with its product description, supplied instructions, or reasonable intended use.
Lighting & Electrical Safety
Certain UIATB products can contain LED lighting, rechargeable batteries, USB connections, power adapters, electrical components, or other powered features.
Where applicable:
- Use an appropriate and compatible power source.
- Follow the instructions supplied with the product.
- Do not use visibly damaged cables, plugs, adapters, or batteries.
- Keep electrical components away from unnecessary moisture.
- Do not expose products to excessive heat.
- Do not modify or disassemble electrical components unless specifically permitted.
- Disconnect the product from power before cleaning where appropriate.
- Place products on stable and appropriate surfaces.
- Stop using a product if it shows signs of unusual overheating or electrical damage.
Do not assume that every UIATB product is waterproof, heat-resistant, outdoor-rated, or compatible with every power source unless such use is expressly stated.
Aromatherapy & Diffuser Safety
Certain UIATB products can include diffuser or aromatherapy functions.
Where applicable:
- Follow the filling and operating instructions.
- Do not exceed recommended liquid levels.
- Keep electrical components dry.
- Use only liquids or fragrance products suitable for the specific product.
- Clean the product according to its instructions.
- Place the product on a stable surface.
- Do not operate a damaged product.
Do not place water, essential oils, fragrances, or other liquids into a UIATB product unless its product description specifically states that it is designed for such use.
Materials, Surfaces & Care
UIATB products can use materials or finishes requiring appropriate care.
Where applicable:
- Use a soft cloth for routine cleaning.
- Avoid aggressive abrasive cleaning.
- Avoid harsh chemicals unless specifically permitted.
- Wipe spills promptly.
- Avoid prolonged moisture exposure.
- Protect products from excessive impact or pressure.
- Follow product-specific care instructions.
Surface patterns, textures, finishes, or other visual characteristics can vary slightly between individual units.
Small Parts & Children
Some UIATB products or accessories can contain small, removable, magnetic, electrical, metal, glass, or other components.
Products not specifically designed for children should not be treated as toys.
Where appropriate, keep unsuitable components away from young children and use appropriate adult supervision.
Promotions
UIATB can occasionally provide discount codes, promotional pricing, bundled offers, free-shipping promotions, limited-time offers, and other promotional benefits.
Promotions can have specific conditions including:
- Expiration dates.
- Minimum purchase requirements.
- Eligible products.
- Geographic restrictions.
- Customer eligibility requirements.
- Quantity limits.
- Usage limits.
Unless expressly stated otherwise, promotional offers cannot necessarily be combined, exchanged for cash, transferred, or applied retroactively to earlier purchases.
We can decline or cancel promotional benefits obtained through fraud, technical abuse, duplicate-account misuse, or other unauthorized activity where legally permitted.
Intellectual Property
Content made available through uiatb.com can be owned by, licensed to, or otherwise lawfully used by UIATB and can be protected under applicable intellectual-property laws.
Such content can include:
- The UIATB name.
- Logos.
- Brand graphics.
- Product names.
- Product concepts and presentations.
- Product photography.
- Written content.
- Illustrations.
- Graphics.
- Videos.
- Website layouts.
- Page designs.
- Icons.
- Promotional materials.
Except where applicable law permits otherwise, you cannot reproduce, modify, distribute, sell, republish, license, or commercially exploit protected UIATB content without appropriate authorization.
Prohibited Uses
You cannot use our website or services to commit or facilitate fraud, submit fraudulent orders, violate applicable laws, misrepresent your identity, deliberately provide false information, distribute malware, attempt unauthorized access to accounts or systems, interfere with website functionality or security, abuse promotions or refunds, unlawfully collect personal information, infringe intellectual-property rights, or carry out other harmful or unauthorized activity.
We can restrict website access, cancel transactions, or take other appropriate action where such conduct is reasonably suspected.
Unauthorized Commercial Resale
Products purchased through UIATB are generally intended for personal or ordinary consumer use unless otherwise agreed.
Where reasonably necessary, we can limit product quantities or refuse transactions where purchasing patterns strongly indicate unauthorized commercial resale, fraud, promotional abuse, automated purchasing abuse, or other misuse of the store.
This provision does not restrict lawful rights that cannot be limited under applicable law.
Third-Party Services
Our website can interact with third-party companies and technologies, including:
- Shopify.
- Payment processors.
- Shipping carriers.
- Fulfillment providers.
- Analytics services.
- Advertising platforms.
- Customer-service providers.
- Social networks.
- Other technology providers.
Third-party services can be subject to their own terms and privacy practices.
UIATB does not control independently operated third-party services and is not responsible for their independent operation, policies, security, or availability except where applicable law requires otherwise.
Privacy
Personal information collected through our website is handled according to our Privacy Policy and related privacy notices.
Please review those documents for information concerning personal-information collection, orders and payments, shipping and fulfillment, customer service, cookies, analytics, marketing and advertising, data retention, and privacy rights and choices.
Website & Service Disclaimer
We make reasonable efforts to maintain accurate, secure, and functioning website services.
To the extent permitted by applicable law, we cannot guarantee that access will always be uninterrupted, every website error will be corrected immediately, every piece of website information will always be completely error-free, third-party services will always remain available, or every browser and device will display the website identically.
Nothing in these Terms limits legal rights or protections that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, UIATB and Shanghai Kuxiu Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, products, or services where such liability can legally be excluded or limited.
Nothing in these Terms excludes, restricts, or modifies any consumer right, statutory protection, remedy, or liability that cannot lawfully be excluded, restricted, or modified.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, costs, or expenses resulting from:
- Your unlawful use of our website.
- Your material violation of these Terms.
- Your infringement of another person's rights.
- Fraudulent activity conducted through your account.
- Intentionally harmful misuse of our services.
This provision applies only to the extent permitted by applicable law.
Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted, limited, or severed to the minimum extent reasonably necessary.
The remaining provisions will continue to remain effective.
Consumer Rights
These Terms are not intended to remove or reduce mandatory consumer protections that apply under applicable law.
Where applicable consumer law provides protections that cannot legally be waived or limited, those protections remain unaffected.
Changes to These Terms
We can update these Terms periodically to reflect changes to our products and collections, website functionality, store operations, fulfillment processes, payment or shipping providers, business practices, security procedures, or legal and regulatory requirements.
Updated Terms will be published on this page.
For purchases, the terms and policies applicable when the transaction was made will generally govern that purchase, subject to applicable law.
Contact & Business Information
UIATB is an online retail brand operated by Shanghai Kuxiu Technology Co., Ltd.
The company is responsible for applicable activities conducted through uiatb.com, including product sales, order processing, customer support, returns, refunds, and related online retail operations.
Brand Name: UIATB
Website: uiatb.com
Company Name: Shanghai Kuxiu Technology Co., Ltd.
Registered Address: Room 4, Building 36, No. 70 Xuebo Road, Jiading Town, Jiading District, Shanghai, China.
Email: service@uiatb.com
Customer Service: 00852-4226599
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (HKT)
Typical Response Time: 1–2 business days
Contact Us
If you have questions about these Terms of Service, an existing order, payment, delivery, return, refund, product use, or another UIATB-related matter, please contact:
Email: service@uiatb.com
Customer Service: 00852-4226599
When contacting us regarding an existing order, please include your order number and the email address used when placing the order whenever possible. This helps us locate your purchase and respond more efficiently.