This Privacy Policy explains how UIATB collects, uses, shares, stores, and protects personal information when you visit uiatb.com, purchase our products, contact customer support, subscribe to communications, or otherwise interact with our online store.
UIATB is owned and operated by Shanghai Kuxiu Technology Co., Ltd.
By accessing or using our website, you acknowledge that your personal information can be processed as described in this Privacy Policy, subject to applicable privacy laws.
Information We Collect
When you interact with UIATB, we can collect information that you provide directly to us as well as certain information generated automatically through our website and service providers.
Depending on how you use uiatb.com, this can include:
- Your name.
- Email address.
- Telephone number.
- Billing address.
- Shipping address.
- Order details.
- Products purchased.
- Order value and transaction history.
- Account information where customer accounts are available.
- Payment and transaction-related information processed by payment providers.
- Communications with our customer-service team.
- Return, refund, replacement, and delivery information.
- Device and browser information.
- IP address.
- Operating-system information.
- General website activity.
- Cookie and similar technology data.
- Analytics information.
- Marketing preferences.
- Interactions with promotional communications.
Complete payment-card information is generally processed directly through authorized payment providers rather than stored by UIATB.
How We Use Personal Information
We can use personal information when reasonably necessary to operate UIATB and provide our products and services.
This can include using information to:
- Process and confirm purchases.
- Verify transactions.
- Arrange fulfillment.
- Ship and deliver orders.
- Provide tracking information.
- Communicate about your order.
- Respond to customer questions.
- Handle returns and refunds.
- Arrange replacements.
- Investigate damaged, incorrect, or missing items.
- Maintain transaction and accounting records.
- Detect and prevent fraud.
- Protect our website and customers.
- Improve our website and services.
- Understand website performance.
- Analyze how customers interact with our store.
- Provide customer support.
- Meet applicable legal or regulatory obligations.
Where permitted by applicable law and where any required consent has been obtained, we can also use your contact information for marketing purposes.
Orders & Fulfillment
When you place an order through uiatb.com, we collect information reasonably necessary to process and fulfill your purchase.
This can include your:
- Name.
- Contact details.
- Shipping address.
- Billing information.
- Products ordered.
- Product quantities.
- Payment status.
- Order number.
- Other transaction information.
Information needed to complete your order can be provided to companies involved in payment processing, fraud prevention, order fulfillment, warehousing, shipping, final-mile delivery, and customer service.
Please ensure that the information entered during checkout is complete and accurate.
Incorrect shipping or contact information can affect our ability to process or deliver your order.
Payments
Available payment methods are displayed during checkout.
Payment information can be submitted directly to Shopify-supported payment services or other authorized third-party payment providers.
Those providers can process payment and transaction information under their own privacy and security practices.
UIATB customer service will never ask you by email to provide your:
- Complete payment-card number.
- CVV or security code.
- Online banking password.
- Payment-account password.
- Authentication codes.
- Other sensitive payment credentials.
If you receive a suspicious communication claiming to represent UIATB, please contact us directly at service@uiatb.com.
Shipping & Delivery
To deliver your order, we can provide information to fulfillment providers, logistics companies, shipping carriers, and related service providers.
This can include:
- Your name.
- Shipping address.
- Telephone number.
- Email address.
- Order information.
- Delivery instructions where applicable.
Tracking information can also be generated by shipping providers and made available to you.
Please review our Shipping Policy for additional information about fulfillment, tracking, shipping, and delivery.
Returns, Refunds & Customer Support
If you contact UIATB regarding a return, refund, replacement, damaged product, defective product, incorrect item, missing item, shipping issue, cancellation, or other customer-service request, we can collect information reasonably necessary to investigate and handle your request.
This can include:
- Your order number.
- Contact information.
- Product information.
- Photographs or videos.
- Packaging photographs.
- Shipping-label information.
- Tracking information.
- Communications between you and UIATB.
Please contact us before returning a product so that our customer service team can provide the applicable return instructions and designated return address.
Please review our Return & Refund Policy for additional information.
How We Share Personal Information
UIATB can disclose personal information to service providers and other parties where reasonably necessary to operate our online store and provide requested services.
These parties can include:
- Shopify.
- Payment processors.
- Fraud-prevention services.
- Fulfillment providers.
- Shipping carriers.
- Logistics providers.
- Website and technology providers.
- Analytics providers.
- Marketing and advertising providers.
- Customer-support providers.
- Professional advisers.
We can also disclose information where reasonably necessary or legally required to comply with applicable law, respond to valid legal processes or regulatory authorities, prevent fraud, protect customers, protect our website, or exercise or defend legal rights.
Service providers generally receive information appropriate to the services they perform, subject to applicable law and contractual arrangements where applicable.
Shopify
Our online store can be hosted or supported by Shopify.
Shopify can process certain information when you:
- Visit our store.
- Browse products.
- Add products to your cart.
- Place an order.
- Use Shopify-powered features.
- Interact with checkout and related services.
Shopify's processing of personal information is also subject to its own applicable privacy practices and terms.
Cookies & Similar Technologies
UIATB and our service providers can use cookies, pixels, local storage, and similar technologies.
These technologies can help us:
- Operate essential website functions.
- Maintain your shopping cart.
- Remember selected preferences.
- Understand website performance.
- Analyze visitor behavior.
- Improve site navigation.
- Improve the shopping experience.
- Measure marketing performance.
- Support advertising where permitted.
Some cookies are necessary for the website to function.
Other cookies can be used for analytics, personalization, advertising, and marketing measurement.
Where applicable and where suitable tools are available, you can be able to manage eligible cookie categories through privacy or cookie-preference controls provided on our website.
You can also manage certain cookies through your browser settings.
Disabling certain cookies can affect the functionality of uiatb.com.
Analytics
We can use analytics technologies to understand how visitors interact with our website.
Analytics information can help us understand:
- Pages visitors view.
- How customers navigate the website.
- Which products receive interest.
- Website performance.
- General traffic patterns.
- Device and browser usage.
- Store functionality.
We can use this information to improve UIATB's website, products, content, and overall shopping experience.
Advertising & Marketing
Where permitted by applicable law, UIATB can work with advertising or marketing providers to:
- Measure advertising campaigns.
- Understand marketing performance.
- Display relevant advertising.
- Analyze interactions with promotional content.
These providers can use cookies, pixels, or comparable technologies subject to applicable privacy laws and their own privacy practices.
Depending on where you live, you can have additional rights concerning targeted advertising or certain types of personal-data sharing.
Please review our Your Privacy Choices page for available options.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Retention periods can depend on:
- The type of information.
- The nature of your transaction.
- Order-processing requirements.
- Customer-support requirements.
- Return and refund periods.
- Accounting obligations.
- Tax requirements.
- Fraud-prevention needs.
- Dispute resolution.
- Legal obligations.
When personal information is no longer reasonably required, it can be deleted, anonymized, or otherwise handled according to applicable requirements.
Data Security
UIATB uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No internet transmission, website, server, payment system, electronic-storage platform, or security measure can be guaranteed to provide absolute security.
Customers should also take reasonable steps to protect their information, including keeping account credentials confidential, using strong passwords, avoiding sharing authentication codes, using trusted devices, and using secure internet connections when making purchases.
Your Privacy Rights
Depending on where you live, applicable privacy laws can provide you with certain rights concerning your personal information.
These rights can include the ability to:
- Request confirmation that we process information about you.
- Access certain personal information.
- Correct inaccurate or incomplete information.
- Request deletion of eligible information.
- Obtain a copy of certain personal information.
- Request portability of certain information.
- Object to certain processing.
- Restrict certain processing.
- Withdraw consent where processing relies on consent.
- Opt out of certain advertising or marketing activities.
- Appeal certain privacy decisions where applicable.
Privacy rights vary by jurisdiction and can be subject to legal exceptions.
We can need to verify your identity before completing certain privacy requests.
To submit a privacy request, contact:
Please use:
Subject: Privacy Request
Marketing Communications
If you subscribe to UIATB promotional emails, you can unsubscribe at any time by using the unsubscribe option contained in an eligible marketing message.
After unsubscribing from promotional communications, you can continue to receive necessary non-marketing communications involving:
- Order confirmations.
- Payment confirmations.
- Shipping updates.
- Delivery notifications.
- Return information.
- Refund information.
- Customer-support communications.
- Account or security notices.
- Other transactional communications.
Transactional communications are separate from promotional marketing messages.
Global Privacy Control & Privacy Signals
Where required by applicable law and technically supported, UIATB can recognize qualifying browser-based privacy preference signals such as Global Privacy Control (GPC).
The operation and effect of these signals can depend on your jurisdiction, browser, device, applicable law, and the technologies used by our website.
Additional information and available options can be provided through our Your Privacy Choices page.
Children's Privacy
UIATB is intended for a general consumer shopping audience and is not specifically designed for children.
We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.
If you believe that a child has provided personal information to UIATB inappropriately, please contact:
We will review the matter as appropriate.
International Data Processing
UIATB operates an online store that can serve customers located in different countries and regions.
As a result, personal information can be processed or stored outside your country or region by UIATB or service providers involved in:
- Website operations.
- Payment processing.
- Fraud prevention.
- Order fulfillment.
- Shipping.
- Customer support.
- Analytics.
- Marketing.
- Other supporting services.
Where applicable law requires specific mechanisms or safeguards for international transfers of personal information, appropriate measures can be used.
Third-Party Websites & Services
uiatb.com can contain links to or integrations with independently operated third-party websites, apps, payment platforms, social networks, shipping services, and other online services.
UIATB is not responsible for the independent privacy practices, security, availability, or content of third-party websites and services.
We encourage you to review the relevant third party's privacy information before providing personal information directly to them.
Changes to This Privacy Policy
We can update this Privacy Policy periodically to reflect changes involving:
- Our business practices.
- Website functionality.
- Products and services.
- Service providers.
- Technology.
- Legal obligations.
- Regulatory requirements.
The current version will be published on this page.
Where appropriate, continued use of our website after an updated Privacy Policy becomes effective will be subject to the revised policy to the extent permitted by applicable law.
Business Information
Brand Name: UIATB
Website: uiatb.com
Company Name: Shanghai Kuxiu Technology Co., Ltd.
Registered Address: Room 4, Building 36, No. 70 Xuebo Road, Jiading Town, Jiading District, Shanghai, China.
Email: service@uiatb.com
Customer Service: 00852-4226599
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (HKT)
Typical Response Time: 1–2 business days
Contact Us
If you have questions concerning this Privacy Policy, your personal information, a privacy request, an order, shipping, returns, refunds, or another UIATB-related matter, please contact:
Email: service@uiatb.com
Customer Service: 00852-4226599
For privacy-related enquiries, please use:
Subject: Privacy Request
For order-related enquiries, please include your order number and the email address used during checkout whenever possible.
For your security, please do not email us passwords, complete payment-card numbers, CVV codes, online banking passwords, authentication codes, or other sensitive payment credentials.