At UIATB, we want the checkout experience to be straightforward, transparent, and secure.
This Payment & Security page explains how payments for purchases made through uiatb.com can be authorized and processed, as well as how pricing, discounts, refunds, transaction security, and payment-related issues are handled.
Accepted Payment Methods
The payment methods currently available for your purchase will be displayed during checkout.
Available payment options can vary depending on factors such as:
- Your country or region.
- The currency used during checkout.
- Your device or browser.
- Payment-provider availability.
- The payment methods currently enabled on our store.
Please select one of the available payment methods shown during checkout to complete your purchase.
UIATB cannot guarantee that every payment method will be available in every country or for every transaction.
Payment Authorization
Payment must generally be successfully authorized before your order can proceed to processing and fulfillment.
When you submit a payment, the transaction can be subject to authorization by your bank or card issuer, verification by the payment provider, fraud-prevention screening, security checks, or additional identity verification where required.
In some circumstances, your bank or payment provider can temporarily place an authorization hold on your account.
Authorization decisions, verification requirements, holds, and processing times are determined by the applicable bank, card issuer, or payment provider.
Secure Checkout
Purchases made through uiatb.com can be processed using Shopify's checkout infrastructure and supported payment providers.
These services use their own technical, operational, and security measures designed to protect payment and transaction information during checkout.
For additional security when shopping online:
- Use a device you trust.
- Keep your browser and operating system updated.
- Use a secure internet connection.
- Avoid entering payment information on unsecured public Wi-Fi.
- Protect your passwords and authentication credentials.
- Never share payment verification codes with unauthorized persons.
UIATB customer service will never ask you by email to provide your complete credit-card number, CVV, online banking password, payment password, or authentication code.
If you receive a suspicious message claiming to represent UIATB, contact us directly at service@uiatb.com.
Order Confirmation
After your payment has been successfully submitted, an order confirmation can be sent to the email address provided during checkout.
Please review the confirmation carefully and verify:
- Products ordered.
- Product quantities.
- Shipping address.
- Recipient information.
- Contact information.
- Order total.
If you discover an error, contact us as soon as possible:
Email: service@uiatb.com
Customer Service: 00852-4226599
We will make reasonable efforts to assist before fulfillment begins.
Once an order has entered processing, packing, fulfillment, or shipment preparation, certain changes can no longer be possible.
Prices & Order Total
Product prices are displayed on uiatb.com.
Before payment is submitted, checkout will display the applicable order total.
Depending on the transaction, this can include product prices, shipping charges, applicable taxes, discounts, promotional adjustments, and other charges disclosed during checkout.
Please review the final amount carefully before authorizing payment.
Pricing Errors
We make reasonable efforts to keep the prices displayed on our website accurate.
Occasional technical, typographical, or pricing errors can occur.
If an obvious pricing error is identified before fulfillment, UIATB can, where permitted by applicable law, contact you to confirm whether you would like to proceed at the correct price or cancel the affected product or order.
If an affected order is canceled after payment has already been collected, the applicable amount will generally be refunded to the original payment method.
Currency & Bank Charges
The currency available during checkout can depend on your location, store settings, and the payment services available for your transaction.
If your bank, card issuer, or payment provider converts your payment into another currency, additional charges can apply, including:
- Currency-conversion fees.
- Foreign-transaction fees.
- Exchange-rate adjustments.
- International payment charges.
- Other banking fees.
These charges and exchange rates are determined independently by your financial institution or payment provider and are not controlled by UIATB.
Discount & Promotional Codes
If you have a valid UIATB promotional or discount code, enter it in the designated field before completing checkout.
Unless otherwise expressly stated:
- Discount codes cannot be redeemed for cash.
- Discounts generally cannot be applied after an order has been completed.
- Certain promotions cannot be combined.
- Some products or collections can be excluded.
- Minimum purchase requirements can apply.
- Geographic restrictions can apply.
- Promotions can have expiration dates.
- Usage can be limited by customer, account, or order.
Please review any conditions associated with a promotion before completing your purchase.
Payment Declined or Unsuccessful
If your payment is declined or cannot be processed, please check:
- Your billing information is correct.
- Your payment method has not expired.
- Sufficient funds or credit are available.
- Your bank has not restricted the transaction.
- Your card information was entered correctly.
- Any required verification has been completed.
- Your payment provider is operating normally.
If the issue continues, contact your bank, card issuer, or payment provider.
You can also contact UIATB if you believe the issue relates specifically to our checkout process.
Pending Authorization Charges
Some banks and payment providers display a temporary pending authorization when you attempt to make a purchase.
A pending authorization is not necessarily a completed charge.
For example, an unsuccessful or interrupted checkout attempt can temporarily appear as a pending transaction while your bank completes its authorization process.
The time required for an authorization hold to disappear is determined by your financial institution.
Duplicate Charges
A pending authorization displayed alongside a completed transaction does not necessarily mean you have been charged twice.
If your account shows multiple completed charges for the same UIATB order, contact us and provide:
- Your order number.
- Email address used during checkout.
- Date of the transactions.
- Transaction amounts.
- Any non-sensitive information that can help identify the issue.
For your security, never send your complete payment-card number or CVV by email.
Fraud Prevention & Verification
To help protect our customers and our store, some transactions can be subject to automated or manual fraud-prevention review.
Additional verification can be required before an order proceeds.
An order can be delayed, limited, or canceled when there are reasonable indications of unauthorized payment activity, payment fraud, inconsistent transaction information, unusual order activity, incorrect billing information, or other security concerns.
If an order is canceled after payment has already been successfully collected, the applicable refund will generally be returned to the original payment method.
Refund Payments
Approved refunds are generally returned to the original payment method used to complete the purchase.
After UIATB processes a refund, additional time can be required before the funds appear in your account.
This processing period is determined by your bank, card issuer, or payment provider.
Please review our Return & Refund Policy for additional information concerning refund eligibility and returns.
Payment Privacy
Payment-related personal information is processed according to applicable checkout, payment-provider, and privacy procedures.
Complete payment-card details are generally processed through authorized third-party payment services rather than being directly stored by UIATB.
For more information about how personal information can be collected, used, disclosed, retained, and protected when you visit or purchase through our website, please review our Privacy Policy.
Protecting Yourself From Payment Fraud
Please exercise caution when receiving unexpected payment-related emails or messages.
UIATB will not ask you by email to send:
- Your full credit-card number.
- CVV.
- Online banking password.
- Payment-account password.
- One-time authentication code.
- Other sensitive login credentials.
If you are unsure whether a communication claiming to be from UIATB is legitimate, contact us directly at service@uiatb.com rather than replying to the suspicious message.
Business Information
Brand Name: UIATB
Website: uiatb.com
Company Name: Shanghai Kuxiu Technology Co., Ltd.
Registered Address: Room 4, Building 36, No. 70 Xuebo Road, Jiading Town, Jiading District, Shanghai, China.
Email: service@uiatb.com
Customer Service: 00852-4226599
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (HKT)
Typical Response Time: 1–2 business days
Need Help With a Payment?
For questions concerning checkout, payment authorization, payment errors, charges, pending transactions, duplicate payments, refunds, discount codes, promotional offers, or other payment-related matters, please contact:
Email: service@uiatb.com
Customer Service: 00852-4226599
If your enquiry relates to an existing purchase, please include your order number and the email address used during checkout whenever possible.
For your security, never send your complete payment-card number, CVV, password, authentication code, or other confidential payment credentials by email.