Terms and Conditions

These Terms and Conditions govern your access to uiatb.com, your use of our online store, and purchases made from UIATB.

UIATB is operated by Shanghai Kuxiu Technology Co., Ltd.

By accessing our website, purchasing a product, or otherwise using our services, you agree to these Terms and Conditions together with our applicable store policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment & Security Policy, and other policies published on uiatb.com.

If you do not agree with these Terms and Conditions, please discontinue use of our website and do not place an order.

About UIATB

UIATB is an online retail brand focused on thoughtfully designed lighting and atmosphere-enhancing products for modern everyday living.

Our collections can include:

• Ambient lamps and decorative lighting.
• Projection and mood lighting.
• Night lights.
• Aromatherapy lighting and diffusers.
• Prism and reflection décor.
• Bedroom and bedside lighting.
• Desk atmosphere lighting.
• Relaxation and nighttime accessories.
• Other functional and decorative lifestyle products.

Products and collections offered through uiatb.com can change based on inventory, availability, product development, seasonal collections, and other business considerations.

Eligibility to Purchase

By placing an order through uiatb.com, you confirm that you have the legal capacity to enter into a binding purchase agreement under the laws applicable to you.

If you place an order for or on behalf of another person or organization, you confirm that you are authorized to do so.

Product Information

UIATB makes reasonable efforts to provide clear and accurate product information.

Depending on the product, this can include:

• Product name.
• Description.
• Dimensions.
• Materials.
• Color and finish.
• Features.
• Intended use.
• Product images.
• Care information.
• Compatibility information.
• Power or charging information where applicable.
• Price.
• Availability.

Because materials, finishes, production processes, photography, room lighting, and screen displays can vary, minor differences can exist between a product shown online and the product you receive.

Differences can result from:

• Screen settings.
• Lighting conditions.
• Photography.
• Material characteristics.
• Surface textures.
• Production variations.
• Manufacturing tolerances.
• Surrounding surfaces and room conditions.

For lighting products, perceived brightness, color temperature, projection effects, shadows, reflections, and overall appearance can also vary depending on the environment in which the product is used.

Dimensions can be subject to reasonable manufacturing tolerances.

We can correct inaccurate information, update descriptions, revise specifications, or change product availability where reasonably necessary.

Product Images

Product photography is provided to help customers understand the appearance, function, scale, atmosphere, and styling of UIATB products.

Lifestyle photographs can contain additional items including:

• Furniture.
• Books.
• Plants or flowers.
• Bedding.
• Candles.
• Electronics.
• Artwork.
• Decorative accessories.
• Other styling objects.

Unless the relevant product description expressly states otherwise, these additional items are not included with your purchase.

Please review the individual product page to determine exactly what is included.

Orders

When you submit an order through uiatb.com, you are making an offer to purchase the products included in your order.

An automated order-confirmation email confirms that we have received your order request but does not necessarily mean that the order has been finally accepted or shipped.

Orders can be subject to:

• Payment authorization.
• Fraud-prevention checks.
• Inventory availability.
• Address verification.
• Shipping restrictions.
• Product availability.
• Other reasonable processing or verification procedures.

We can refuse, limit, or cancel an order where reasonably necessary and permitted by applicable law.

Order Cancellation by UIATB

We can cancel an order in circumstances including:

• Failed payment.
• Suspected fraud.
• Obvious pricing errors.
• Incorrect product information.
• Product unavailability.
• Inventory discrepancies.
• Shipping restrictions.
• Incomplete or incorrect customer information.
• Unusual purchasing activity requiring verification.
• Technical or operational errors.

If we cancel an order after successfully collecting payment, the applicable amount will generally be refunded to the original payment method.

Customer Order Changes & Cancellations

If you would like to change or cancel an order, please contact us as soon as possible:

Email: service@uiatb.com
Customer Service: 00852-4226599

We will make reasonable efforts to assist you.

Changes or cancellations cannot be guaranteed after an order has entered:

• Processing.
• Picking.
• Packing.
• Fulfillment.
• Shipment preparation.
• Carrier handover.

If cancellation is no longer possible, the applicable return procedure can be available after delivery.

Prices

Prices are displayed on uiatb.com and can change periodically.

A price change will generally not affect an order already successfully submitted and accepted, except where an obvious pricing error or another legally permitted circumstance applies.

Before submitting payment, checkout will display the applicable total, which can include:

• Product price.
• Shipping charges.
• Discounts.
• Applicable taxes.
• Promotional adjustments.
• Other charges disclosed during checkout.

Please review your order total carefully before completing your purchase.

Pricing Errors

Although we take reasonable steps to maintain accurate pricing, occasional errors can occur.

If an obvious pricing error is identified before fulfillment, we can:

• Contact you and ask whether you wish to continue with the corrected price; or
• Cancel the affected product or order.

If payment has already been collected for an order that is subsequently canceled because of an obvious pricing error, the applicable amount will generally be refunded.

Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that:

• The information you provide is accurate.
• You are authorized to use the selected payment method.
• You authorize the applicable payment for your order.

Payments can be processed using Shopify-supported services or other authorized third-party payment providers.

Third-party payment providers can have their own terms, fraud-prevention procedures, verification requirements, and privacy policies.

Please review our Payment & Security page for additional information.

Shipping

Orders are shipped according to the shipping options and availability applicable at checkout.

For eligible United States orders, our typical estimated timeframe is:

Order Processing: About 1 business day
Shipping & Delivery: About 2–4 business days
Estimated Total: Approximately 3–5 business days

Any estimated delivery period is provided for reference unless expressly stated to be guaranteed.

Delivery can be affected by factors including:

• Shipping destination.
• Carrier operations.
• Customs clearance.
• Public holidays.
• Severe weather.
• High-volume periods.
• Transportation interruptions.
• Remote delivery areas.
• Other circumstances outside our reasonable control.

Please review our Shipping Policy for complete shipping information.

Shipping Address

Customers are responsible for entering a complete and accurate delivery address.

Please verify all shipping information before completing checkout, including where applicable:

• Recipient name.
• Street address.
• Apartment or unit.
• City.
• State or province.
• Postal or ZIP code.
• Country or region.
• Telephone number.

If you discover an error, contact us as soon as possible.

We will attempt to assist with corrections before shipment, but address changes cannot be guaranteed after fulfillment has started.

Where permitted, additional costs can apply if a package needs to be redirected or reshipped because incorrect or incomplete information was supplied by the customer.

International Orders

International orders can be subject to requirements or charges imposed by the destination country or region.

These can include:

• Customs inspections.
• Import duties.
• VAT.
• Local taxes.
• Customs fees.
• Brokerage or carrier charges.

Unless otherwise stated during checkout, such charges can be the responsibility of the recipient.

Customs-processing times are outside UIATB's direct control.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable consumer-protection laws.

Eligible products can be returned within our stated 180-day return period, subject to the applicable return conditions.

Please contact UIATB before returning a product.

Do not automatically return merchandise to:

• The address printed on the shipping package.
• A fulfillment warehouse.
• Our registered business address.

The appropriate return location can be different from these addresses.

When a return is approved, our customer-service team will provide the applicable instructions and designated return address.

Unauthorized returns or products sent to an incorrect address can experience processing problems or delays.

Damaged, Defective, Incorrect or Missing Products

If your order arrives:

• Damaged.
• Defective.
• Incomplete.
• Missing components.
• Incorrect.
• Different from the item ordered.

Please contact us as soon as reasonably possible.

We can request information such as:

• Your order number.
• A description of the issue.
• Photographs of the product.
• Photographs of the packaging.
• A photograph of the shipping label.
• Video evidence where reasonably necessary.

Please retain the affected product and its original packaging until we have completed our initial review.

Product Use

UIATB products should only be used for their intended purposes.

Customers should review all available:

• Product descriptions.
• Instructions.
• Material information.
• Care guidance.
• Compatibility information.
• Electrical information.
• Warnings.
• Usage limitations.

Do not use a product in a way that is inconsistent with its intended function or supplied instructions.

Lighting & Electrical Product Safety

Some UIATB products contain electrical components, LED lighting, USB connections, rechargeable batteries, power adapters, or other powered components.

Where applicable:

• Follow the instructions supplied with the product.
• Use only appropriate power sources and compatible adapters.
• Do not use visibly damaged cables, plugs, batteries, or electrical components.
• Keep electrical components away from unnecessary moisture.
• Do not modify or disassemble electrical components unless the product is specifically designed for such access.
• Do not expose products to excessive heat.
• Disconnect powered products before cleaning where appropriate.
• Keep products away from children where the design or components make this necessary.
• Stop using a product if it shows unusual overheating, damage, or other signs of electrical malfunction.

Product-specific instructions take priority where additional precautions are provided.

Aromatherapy & Diffuser Products

Some UIATB products can include diffuser or aromatherapy functionality.

Where applicable:

• Follow the product's filling and operating instructions.
• Do not exceed recommended liquid levels.
• Keep electrical components dry.
• Use only materials suitable for the particular product.
• Clean the product according to its care instructions.
• Do not operate a damaged product.
• Place the product on a stable surface.

Not every UIATB lighting product is designed to hold water, fragrance oils, or other liquids.

Only use liquids or fragrance products when the applicable product description specifically indicates that the product is designed for that purpose.

Product Dimensions & Compatibility

Certain UIATB products can be designed for specific spaces, power sources, accessories, or operating environments.

Before purchasing, please review the relevant dimensions and specifications.

Compatibility considerations can include:

• Product dimensions.
• Available desk, shelf, or bedside space.
• USB or power requirements.
• Adapter compatibility.
• Charging requirements.
• Indoor-use requirements.
• Recommended room size.
• Intended surface or placement.

Unless explicitly stated, we cannot guarantee compatibility with every third-party device, charger, adapter, accessory, furnishing, or configuration.

Cleaning & Care

Products should be cleaned and maintained according to applicable care instructions.

Depending on the material and product, appropriate care can include:

• Cleaning with a soft cloth.
• Wiping spills promptly.
• Avoiding prolonged moisture exposure.
• Avoiding harsh chemicals.
• Avoiding abrasive cleaners.
• Protecting products from unnecessary impact.
• Avoiding excessive heat.
• Following material-specific care instructions.

Improper cleaning or handling can damage surfaces, finishes, or electrical components.

Children & Small Components

UIATB products that are not specifically designed for children should not be treated as toys.

Some products can contain:

• Small components.
• Magnets.
• Electrical components.
• Batteries.
• Metal parts.
• Glass or other breakable materials.
• Removable components.

Products containing small, electrical, removable, or breakable components should be kept away from young children where appropriate.

Promotions & Discount Codes

UIATB can periodically offer:

• Promotional pricing.
• Discount codes.
• Bundles.
• Free-shipping promotions.
• Limited-time offers.
• Other customer benefits.

Promotions can be subject to:

• Expiration dates.
• Minimum purchase requirements.
• Product exclusions.
• Geographic restrictions.
• Usage limits.
• Customer eligibility.
• Other offer-specific conditions.

Unless stated otherwise, promotional codes generally:

• Cannot be exchanged for cash.
• Cannot normally be applied retroactively to completed orders.
• Cannot necessarily be combined with other promotions.
• Can be limited to one use per customer or order.

We can modify, suspend, or end promotions where reasonably necessary.

Free Shipping Promotions

UIATB currently offers free standard shipping on qualifying orders over USD $39, subject to the conditions displayed on our website or during checkout.

Promotional shipping thresholds, eligible destinations, and other shipping offers can change.

The applicable shipping terms will be displayed during checkout.

Gift Cards & Store Credit

If UIATB offers gift cards, promotional credit, or store credit, additional terms can apply.

Such credits generally cannot be exchanged for cash except where required by applicable law.

Website Availability

We aim to keep uiatb.com accessible and functioning properly.

Uninterrupted or error-free access cannot be guaranteed.

Website availability can occasionally be affected by:

• Maintenance.
• Software updates.
• Technical issues.
• Network interruptions.
• Third-party outages.
• Security measures.
• Circumstances outside our reasonable control.

Website Content & Intellectual Property

Content available through uiatb.com can be protected by applicable intellectual-property laws.

This can include:

• The UIATB brand name.
• Logos.
• Product names.
• Product photography.
• Product concepts and presentations.
• Written content.
• Graphics.
• Videos.
• Website layouts.
• Icons.
• Marketing materials.

Except where legally permitted, you cannot copy, reproduce, republish, distribute, modify, sell, license, or commercially exploit protected UIATB content without appropriate authorization.

User Conduct

You must not use our website or services to:

• Commit fraud.
• Submit fraudulent or false orders.
• Abuse promotional programs.
• Attempt unauthorized access to our systems.
• Introduce malicious software.
• Interfere with website operation or security.
• Collect information unlawfully.
• Misrepresent your identity.
• Infringe another person's intellectual-property rights.
• Engage in other unlawful or harmful conduct.

We can restrict access, refuse orders, cancel transactions, or take other reasonable measures where misuse is reasonably suspected.

Unauthorized Resale

Products purchased from UIATB are generally intended for personal or ordinary consumer use unless otherwise agreed.

We can limit quantities or refuse orders where purchasing patterns reasonably indicate:

• Unauthorized commercial resale.
• Fraudulent purchasing activity.
• Promotional abuse.
• Automated purchasing abuse.
• Other misuse of our store.

This does not restrict rights that cannot legally be limited.

Third-Party Services

UIATB can rely on or provide access to services operated by third parties, including:

• Shopify.
• Payment processors.
• Shipping carriers.
• Fulfillment providers.
• Analytics services.
• Advertising platforms.
• Customer-service providers.
• Other technology services.

Third-party services can operate under their own terms and privacy policies.

UIATB does not control independently operated third-party services and is not responsible for their independent practices, availability, or security except where applicable law requires otherwise.

Limitation of Liability

To the fullest extent permitted by applicable law, UIATB and Shanghai Kuxiu Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, purchase of products, or use of products where such liability can legally be excluded or limited.

Nothing in these Terms and Conditions excludes or restricts any liability, consumer remedy, statutory warranty, or legal right that cannot lawfully be excluded or restricted.

Consumer Rights

These Terms and Conditions are not intended to override mandatory consumer protections available under applicable law.

If applicable consumer law provides protections that cannot legally be waived or limited, those protections remain in effect.

Privacy

Personal information provided when you visit uiatb.com, make a purchase, subscribe to communications, or contact us is handled according to our Privacy Policy and related privacy notices.

Please review our Privacy Policy for information regarding the collection, use, sharing, retention, and protection of personal information.

Changes to These Terms

We can revise these Terms and Conditions periodically to reflect changes involving:

• Our products and collections.
• Website functionality.
• Business operations.
• Fulfillment practices.
• Service providers.
• Store policies.
• Applicable legal requirements.

Updated Terms and Conditions will be published on this page.

For an existing transaction, the terms applicable when the purchase was made will generally continue to govern that purchase, subject to applicable law.

Business Information

UIATB is an online retail brand operated by Shanghai Kuxiu Technology Co., Ltd.

The company is responsible for relevant online retail operations conducted through uiatb.com, including product sales, order processing, customer support, returns, refunds, and related transactions.

Brand Name: UIATB

Website: uiatb.com

Company Name: Shanghai Kuxiu Technology Co., Ltd.

Registered Address: Room 4, Building 36, No. 70 Xuebo Road, Jiading Town, Jiading District, Shanghai, China.

Email: service@uiatb.com

Customer Service: 00852-4226599

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (HKT)

Typical Response Time: 1–2 business days

Contact Us

If you have questions concerning these Terms and Conditions, an order, payment, shipping, return, refund, or another UIATB-related matter, please contact:

Email: service@uiatb.com
Customer Service: 00852-4226599

For questions about an existing order, please include your order number and the email address used at checkout whenever possible so our customer-service team can identify your purchase efficiently.